OUR COMMITMENT TO SAFETY AND EXPECTATIONS TOGETHER
- Deep Cleaning: we will be continuing the thorough cleaning of our spas, but we have also hired a professional company for a deep cleaning that includes EPA-approved disinfectants to further our commitment to sanitation and safety.
- Symptom Check during reservations: a symptom check has been added to the reservation process and part of our liability waiver that must be signed at each visit. Before booking an appointment, you must indicate if you or anyone in your household has experienced fever, cough, sore throat, shortness of breath, or unusual aches + pains. If the answer is yes, you will be asked to reschedule in 5-7 days. We do require a cc to hold your reservation. We also require a minimum of 24-hour cancellation notice in order to avoid being charged in full for your missed spa services.
- PPE: All staff and providers will be permitted to wear PPE while in the spa if the professional desir4es or if the customer prefers. This includes masks, gloves, and face shields if necessary.
- Hand Washing: team members will follow CDC guidelines by hand washing and sanitizing before and after all services.
THANK YOU IN ADVANCE FOR ADHERING TO THESE REGULATIONS AND PROCEDURES.
The Raven Spa Team