Cancellation & Rescheduling | We request 24-hour advance notice to avoid being charged the full amount of service.

Arrival | We ask that you arrive 10 minutes prior to your scheduled service to check in and begin your relaxation. Late arrivals will result in abbreviated service.

Gratuity | We recommend adding 20% gratuity to your spa services. Additional gratuity may be added for exceptional service.

Medical Conditions | We respect the health of our guests. We ask that you inform your therapist of any injuries, surgeries, medication, or medical conditions as some treatments may be contraindicated.

For your comfort | Please leave your valuables at home and dress comfortably.

For the comfort of others | Please turn off or silence your cell phones and other electronic devices.